Privacy Policy

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Our Privacy Policy

Privacy Policy

Machine Tools and Solutions E-Cycle ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services

1. Information We Collect :
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to:
● Name
● Email address
● Phone number
● Billing and shipping address
● Payment information
● Order details
1.2 Non-Personal Information: We may collect non-personal information about you when you interact with our website, including but not limited to:
● Browser type
● Device type
● IP address
● Pages visited
● Time and date of visits

2. How We Use Your Information :
We use the information we collect for various purposes, including to :
● Process and fulfil your orders
● Provide customer support
● Improve our products and services
● Send you updates, promotional materials, and other information
● Monitor and analyse usage and trends to improve your experience
● Prevent fraudulent transactions and protect against security threats

3. How We Share Your Information :
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances :
● Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
● Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security :
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights : You have the right to :
● Access, correct, or delete your personal information
● Object to or restrict the processing of your personal information
● Withdraw your consent at any time (where we are relying on consent to process your information)
● Request a copy of your personal information in a structured, commonly used, and machine-readable format
To exercise these rights, please contact us at mtnsjsr@gmail.com.

6. Cookies and Tracking Technologies :
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

7. Third-Party Links :
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy :
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy :
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us :
If you have any questions or concerns about this Privacy Policy, please contact us at :
● Email: mtnsjsr@gmail.com
● Phone/WhatsApp: +91 9631082034
Thank you for trusting Machine Tools and Solutions E-Cycle with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

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